Sales Terms

Merchant

Porohaka Oy
Suopajärventie 620, 97310 PATOKOSKI
info@reindeerfarmrovaniemi.fi
Business ID:3154392-1

VAT ID: FI31543921

Customer

You agree to abide by these and merchant-specific terms when purchasing products and services on the Porohaka Oy Internet Services.

 

Cancellation of the Tour reservation:

More than 21 days before the safari starts – 100% from the total amount will get back.

More than 14 days before the safari starts – 60% from the total amount will get back, 40 % will be charged.

Less than 14 days before the safari starts – 100% from the total amount to be charged.

Changes:
All changes/cancellations to be received by e-mail  within the office hours in Finland (Mon-Fri at 9-17, GMT +2).

In case of illness:
The reservation will be totally refunded in case the illness is being mentioned as a reason for cancellation. Medical certificate needs to be sent to Reindeer Farm Porohaka within two working days from the cancellation date.

Others:
Reindeer Farm Porohaka reserves the right
– To change the prices in the event of a general change of taxes or similar prices beyond our control
– To change the timetables or contents due to ice or weather conditions or similar reasons
– To cancel safari or activity if informed minimum needed person amount is not fulfilled

– No alcohol beverages included.
– Snowmobiling self-liability is max. 900€/accident. All participants must sign a contract where they agree and confirm that they understand the self-liability. Also, possibility that only a company signs the contract when the company is responsible of the possible damages.